Though I have nothing but heaps of praise for the first two volumes of The History of Nintendo by Pix'n Love Publishing, it seems their customer service is absolutely horrible. I ordered some more books, and I've been waiting quite a while, but have not received my books or gotten a response. I'll bombard them a bit more before requesting a refund through PayPal.
It's an incredible shame since their books are so good, the first two volumes of The History of Nintendo being among my favourite video game-related books ever. But it seems they'd focus on making more books only in French and screwing over the rest of the world, at least from what I'm hearing. I may join in the campaign telling everyone to just get their books elsewhere instead of through Pix'n Love Publishing's own web site. Though I hope it doesn't discourage them from making more books in English. The History Of Nintendo - Volume 3, which focuses on the NES, as well as The NES Bible (and other "Bibles" for other consoles) look incredible, I really hope they can translate them and get their international sales and service out of the gutter. Maybe they should just let someone buy up the international rights to their books so it can happen without Pix'n Love's incompetence...
EDIT: Ironically I got the books I ordered from them this evening...The History Of Mario, The History Of Sonic, and Mario Goodies (Tanooki Limited Edition). And after posting crap telling people not to buy from them just earlier today. Maybe just be aware that it takes over three months, and I don't know if my several emails had anything to do with it, but they never responded once. Great books, slow shipping, bad customer service.